FREQUENTLY ASKED QUESTIONS

Welcome to Coin Solutions

Q: Which products can you repair

A: We are able to repair most Coin changegivers ,Acceptors and note readers used in Vending ,car parking and amusement applications. Just ask with your specific requirement.

Q: Do you supply Payment systems.

A: We supply both New and refurbished equipment ,and can normally offer next day delivery if required. Products come with either full manufacture warranty or Coin Solutions guarantee

Q: How long does it take to turnaround repairs

A:We normally operate on 3-5 working days. If you are urgent we will try and return units sooner using next day courier

Q: Do you offer collection/delivery service to save using courier

A:We have our own driver/van collection routes that are normally same day each week. If you are close to one of these routes we do not charge for this service

Q: Can we get technical support from you.

A: We have dedicated technical support (option1 when telephoning)Otherwise submit a request on the contact page and we will rely asap.

Q: Can you update yet for the new £1 coin

A: We are already updating some products for the New £1 coin. See the news page for the latest information and how this may affect the products you use.

Q: How do we update for New Polymer bank notes.

A:Speak to one of our team who will be happy to discuss your specific product requirement

Q: Do you accept payment by card if I am a new customer

A: Yes we do , phone Mel (option 3) who will process your card payment